How To Send The Wrong Detection of Threats?
Note: To access the Xunison application, please log in using your registered credentials.
When you log in to your Xunison Application, you'll be taken straight to the home gateway page.
To continue, select the home gateway and proceed further.
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Once you have selected the home gateway, the smart home devices list will become visible.
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From the menu on the left, choose the option labeled "Cyber Security".
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Choose "Threats".
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Select a specific device.
Please note that when a threat is detected, the color of the device icon and the threat count will change to orange.
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Perform a long press on the threat that you wish to report as a false detection. Then, select the option "Wrong Detection."
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Click on "OK" to confirm your selection.
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Please be informed that an email will be sent to the cyber team successfully.
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